Markham Home LLC offers residential support services for children and adults with intellectual and developmental disabilities. Our team provides 24/7 care, daily living support, behavioral guidance, health & safety supervision, and individualized skill-building tailored to each person’s goals.

Individuals must meet criteria set by the local Area Program/LME/MCO and have a qualifying intellectual or developmental disability diagnosis. Referrals typically come through the LME/MCO or community partners, but families may also contact us directly for guidance.

Markham Home LLC operates community-based residential group homes throughout North Carolina, including Kannapolis and surrounding areas. Our homes are located in residential neighborhoods to promote safety, inclusion, and independence. Exact addresses are shared during the intake process to protect resident privacy and security.

After a referral/application is received, our team completes a comprehensive screening and assessment to evaluate service needs, required supports, and placement appropriateness. We collaborate closely with the individual, their family or guardian, and the LME/MCO throughout the residential admissions process.

The admissions timeline varies depending on home availability, required documentation, and clinical needs. In most cases, residential placements occur within approximately 2–6 weeks following referral approval.

Required admission documents typically include an Individual Support Plan (ISP) or Person-Centered Plan (PCP), psychological evaluations, medical history and medication lists, guardianship or legal paperwork if applicable, and LME/MCO authorization for services.

Yes. All Markham Home LLC residential group homes operate 24 hours a day, 7 days a week. Homes are staffed around the clock by trained Direct Support Professionals who provide continuous supervision, ensure resident safety, and deliver individualized, person-centered care.

Administrative office hours may vary. Families are encouraged to contact us directly to schedule tours, consultations, or admissions discussions.

All staff members complete required background checks and ongoing training, including CPR and First Aid certification, medication administration training, trauma-informed care education, and annual training required by North Carolina and South Carolina regulations.

Markham Home LLC follows a comprehensive Disaster and Emergency Management Plan that addresses fire safety, severe weather, medical emergencies, environmental hazards, and evacuation procedures. Families and guardians are notified promptly of any significant incidents.

Yes. Medication management is included in our residential services. All medications are stored securely and administered by trained staff in compliance with state regulations and physician orders.

Yes. We assist with scheduling, transportation, and attendance at medical, dental, and therapy appointments as outlined in each individual’s ISP or PCP.

Resident health is monitored through ongoing screenings, daily documentation, behavior tracking, and required quarterly or annual assessments. Any health or safety concerns are communicated promptly to families, guardians, and clinical providers.

Absolutely. Markham Home LLC encourages family involvement and welcomes visits, outings, and participation in treatment planning and care coordination.

Residents are supported in participating in recreational activities, community outings, educational or vocational programs, and skill-building activities that strengthen independence and social inclusion.

Most residential services are funded through Medicaid Waiver programs such as NC Innovations or similar programs in the Carolinas. Private-pay options may be available depending on individual needs and circumstances.

Medicaid typically covers the cost of residential services. Families or individuals may be responsible for personal items, optional outings, or non-covered activities.

Markham Home LLC is committed to providing compassionate, trauma-informed, person-centered residential care in safe and nurturing home environments. We prioritize individualized support, open communication with families and guardians, and continuous quality improvement through training, data review, and program oversight.